free shipping in the U.S. WE ship worldwide


C MPLT UNKN WN wants to ensure your complete satisfaction. Each item has been made by hand. Any natural variations are considered unique and characteristic of the crafting technique utilized in the making of the piece. We are not responsible for variations in color of items due to individual monitor color settings.

Regular priced merchandise can be returned for a refund or exchange in its original condition within 7 days of receipt. All Sale items are final sale.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. To request a return, sign into your account and select "Completed Orders". Click "Return Items". Complete the form and submit your return request. You will be notified by email regarding your request.

Once your package reaches the warehouse, please allow 5 to 7 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

For your security, please return your item with an insured courier (i.e. FedEx, UPS, USPS, etc.).

C MPLT UNKN WN is not responsible for items damaged or lost in transit. International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service.